AB
Alan B
1 reviews | Active since Feb 2015
20 Feb 2015, 11:48
Efficient and Friendly
Booking for a cruise from Cape Town to Venice with all the stops on the way.<br> The great patience shown by Samantha, as well as the efficiency in answering all queries and delivering on time, was exemplary.<br> I will not hesitate to use Pentravel and Samantha in the future.
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Pentravel's replyOfficial
20 Feb 2015, 15:01Hello alanbudge,
Dear Alan
Thank you so much for your kind words.
We always value feedback from clients and I am extremely pleased to see you had a good experience booking your holiday through our Somerset West Branch . Our mission is to make Pentravel a place where customers just love doing business.
Samantha has been part of the Pentravel family for the past 3 year and during this time she has excelled at creating the best possible customer experience for all her clients .
Your compliment will not go unnoticed and I will definitely share your comments with our entire network
We thank you for your business and look forward to building an even better client relationship with you going forward.
Kind Regards
Nicole Coetzer
Regional Sales Manager Cape Town
Dear Alan
Thank you so much for your kind words.
We always value feedback from clients and I am extremely pleased to see you had a good experience booking your holiday through our Somerset West Branch . Our mission is to make Pentravel a place where customers just love doing business.
Samantha has been part of the Pentravel family for the past 3 year and during this time she has excelled at creating the best possible customer experience for all her clients .
Your compliment will not go unnoticed and I will definitely share your comments with our entire network
We thank you for your business and look forward to building an even better client relationship with you going forward.
Kind Regards
Nicole Coetzer
Regional Sales Manager Cape Town
Best regards,
Pentravel's reply20 Feb 2015, 15:01
Official
Hello alanbudge,
Dear Alan
Thank you so much for your kind words.
We always value feedback from clients and I am extremely pleased to see you had a good experience booking your holiday through our Somerset West Branch . Our mission is to make Pentravel a place where customers just love doing business.
Samantha has been part of the Pentravel family for the past 3 year and during this time she has excelled at creating the best possible customer experience for all her clients .
Your compliment will not go unnoticed and I will definitely share your comments with our entire network
We thank you for your business and look forward to building an even better client relationship with you going forward.
Kind Regards
Nicole Coetzer
Regional Sales Manager Cape Town
Dear Alan
Thank you so much for your kind words.
We always value feedback from clients and I am extremely pleased to see you had a good experience booking your holiday through our Somerset West Branch . Our mission is to make Pentravel a place where customers just love doing business.
Samantha has been part of the Pentravel family for the past 3 year and during this time she has excelled at creating the best possible customer experience for all her clients .
Your compliment will not go unnoticed and I will definitely share your comments with our entire network
We thank you for your business and look forward to building an even better client relationship with you going forward.
Kind Regards
Nicole Coetzer
Regional Sales Manager Cape Town
Best regards,