GN
Gege N
1 reviews | Active since Jun 2026
05 Jun 2026, 12:05
Cresta branch
No amount of words can express the appreciation I have for Pentravel especially Heather Hall at the Cresta branch. The patience, the consistency and the dedication to provide the best service possible is seen and felt. We've trusted Heather with our vacations for the past 3 years, and she has never disappointed!! She gets us the best deals and takes her time to understand our likes so that she can recommend what she thinks would best suit us. Everyone at the Cresta branch is like a family and when one agent is absent, another will step in to ensure a smooth process. I can not recommend a better travel agency!!
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Pentravel's replyOfficial
09 Jun 2026, 13:44Dear Gege Ndamba
Thank you so much for taking the time to acknowledge the consistent and patient service received from Heather at our Cresta branch.
Pentravel is a business that prides itself in great service delivery and takes our pledge of 'where customers love doing business' very seriously. It's always great to receive feedback to ensure we are doing just that, and we look forward to assisting with many more future travel arrangements.
Your feedback will be shared with all at Pentravel to ensure that Heather receives the recognition she deserves.
Kind regards,
The Pentravel Team
Your feedback will be shared with all at Pentravel to ensure that Heather receives the recognition she deserves.
Kind regards,
The Pentravel Team
Pentravel's reply09 Jun 2026, 13:44
Official
Dear Gege Ndamba
Thank you so much for taking the time to acknowledge the consistent and patient service received from Heather at our Cresta branch.
Pentravel is a business that prides itself in great service delivery and takes our pledge of 'where customers love doing business' very seriously. It's always great to receive feedback to ensure we are doing just that, and we look forward to assisting with many more future travel arrangements.
Your feedback will be shared with all at Pentravel to ensure that Heather receives the recognition she deserves.
Kind regards,
The Pentravel Team
Your feedback will be shared with all at Pentravel to ensure that Heather receives the recognition she deserves.
Kind regards,
The Pentravel Team