BL
Bianca L
1 reviews | Active since Feb 2020
18 Feb 2020, 09:52
Celeste Patel @ Pentravel Pavillion
Thank you to Celeste Patel at Pentravel. She has been outstanding and is always enthusiastic and willing to go the extra mile. Polite, efficient, excellent customer service is what I received , so yes I will definitely return to Pentravel Pavillion for all my travel needs. My new found travel hobby is so enjoyable having a winning team on your side to guide you. Thank you Celeste and Pentravel Pavillion!
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Pentravel's replyOfficial
18 Feb 2020, 12:33Hi Bianca,
Thank you so much for taking the time to recognise and compliment Celeste Patel from our Pavilion Branch, on her outstanding customer service!
Pentravel is a business that prides itself on great service delivery and take our pledge of ‘where customers love doing business’ very seriously. We greatly value your feedback as it allows us to ensure that we are upholding the desired customer experience, and will be sure to share your compliment with all at Pentravel.
We look forward to assisting you with your future travels, and I know Celeste will continue to impress you with an outstanding customer experience and WOW any referrals you may send her way!
Kind Regards,
Loryn Holmes
KZN Regional Manager
KZN Regional Manager
Pentravel's reply18 Feb 2020, 12:33
Official
Hi Bianca,
Thank you so much for taking the time to recognise and compliment Celeste Patel from our Pavilion Branch, on her outstanding customer service!
Pentravel is a business that prides itself on great service delivery and take our pledge of ‘where customers love doing business’ very seriously. We greatly value your feedback as it allows us to ensure that we are upholding the desired customer experience, and will be sure to share your compliment with all at Pentravel.
We look forward to assisting you with your future travels, and I know Celeste will continue to impress you with an outstanding customer experience and WOW any referrals you may send her way!
Kind Regards,
Loryn Holmes
KZN Regional Manager
KZN Regional Manager