JD
Jody D
1 reviews | Active since Oct 2012
27 Mar 2015, 11:00
Carla the gem
Carla was patient and friendly throughout our booking process. And when the original package changed slightly from the supplier side, she attempted to deliver extra value so that we would still enjoy our vacation. <br> <br> Well done Carla, it was a pleasure doing business with you.
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Replies (1)
Pentravel's replyOfficial
27 Mar 2015, 15:48Hello Jo Dani,
Dear Jody
Thank you so much for your kind words.
We always value feedback from clients and I am extremely pleased to see you had a good experience booking your holiday through our Canal Walk Branch . Our mission is to make Pentravel a place where customers just love doing business.
Carla has always excelled at creating the perfect customer experience . She has recently relocated to our Rosebank Branch and continues to deliver Sunshine wherever she goes
Your compliment will not go unnoticed and I will definitely share your comments with our entire network
We thank you for your business and look forward to building an even better client relationship with you going forward.
Kind Regards
Nicole Coetzer
Regional Sales Manager Cape Town
Dear Jody
Thank you so much for your kind words.
We always value feedback from clients and I am extremely pleased to see you had a good experience booking your holiday through our Canal Walk Branch . Our mission is to make Pentravel a place where customers just love doing business.
Carla has always excelled at creating the perfect customer experience . She has recently relocated to our Rosebank Branch and continues to deliver Sunshine wherever she goes
Your compliment will not go unnoticed and I will definitely share your comments with our entire network
We thank you for your business and look forward to building an even better client relationship with you going forward.
Kind Regards
Nicole Coetzer
Regional Sales Manager Cape Town
Pentravel's reply27 Mar 2015, 15:48
Official
Hello Jo Dani,
Dear Jody
Thank you so much for your kind words.
We always value feedback from clients and I am extremely pleased to see you had a good experience booking your holiday through our Canal Walk Branch . Our mission is to make Pentravel a place where customers just love doing business.
Carla has always excelled at creating the perfect customer experience . She has recently relocated to our Rosebank Branch and continues to deliver Sunshine wherever she goes
Your compliment will not go unnoticed and I will definitely share your comments with our entire network
We thank you for your business and look forward to building an even better client relationship with you going forward.
Kind Regards
Nicole Coetzer
Regional Sales Manager Cape Town
Dear Jody
Thank you so much for your kind words.
We always value feedback from clients and I am extremely pleased to see you had a good experience booking your holiday through our Canal Walk Branch . Our mission is to make Pentravel a place where customers just love doing business.
Carla has always excelled at creating the perfect customer experience . She has recently relocated to our Rosebank Branch and continues to deliver Sunshine wherever she goes
Your compliment will not go unnoticed and I will definitely share your comments with our entire network
We thank you for your business and look forward to building an even better client relationship with you going forward.
Kind Regards
Nicole Coetzer
Regional Sales Manager Cape Town