AM
Abigail M
1 reviews | Active since Sept 2020
16 Sept 2024, 07:53
Booking experience with Pentravel Cape town Branch
Dealing with Pentravel Cape town branch has been the worst experience ever. More so from the agent Whitney Manjezi that my booking was allocated too. The lack of customer service has been one of the worst. From flights changing countless times and now not having a solution for accommadtion that has been affected by the flight changes. As a first time traveler this has been a very uneasy experience for me my friends with pentravel. I honestly would recommend people doing there bookings their own.
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Replies (1)Pentravel's replyOfficial
16 Sept 2024, 09:49Dear Abigail Mufamadi
Thank you for bringing this to our attention.
We are looking into the matter, and the manager of the store will be in contact with you to discuss this further.
Kind regards
The Pentravel Team
Thank you for bringing this to our attention.
We are looking into the matter, and the manager of the store will be in contact with you to discuss this further.
Kind regards
The Pentravel Team
Pentravel's reply16 Sept 2024, 09:49
Official
Dear Abigail Mufamadi
Thank you for bringing this to our attention.
We are looking into the matter, and the manager of the store will be in contact with you to discuss this further.
Kind regards
The Pentravel Team
Thank you for bringing this to our attention.
We are looking into the matter, and the manager of the store will be in contact with you to discuss this further.
Kind regards
The Pentravel Team
