CF
Chantal F

1 reviews | Active since Mar 2013

12 Sept 2019, 10:26

Best service I've ever received in South Africa

Insanely good service from Joanne at the Canal Walk Branch. Travelled for the first time and was never confused or concerned with any of my bookings/plans. She recommended nice and affordable places and booked everything for me quickly, while keeping me in the loop. I highly recommend her and luckily, you don't need to live or be in Cape Town or speak to her about your travel plans. Life would be great in this country if everyone who helps you over the phone is as good as this gal.

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Replies (1)
Pentravel
Pentravel's reply12 Sept 2019, 13:16
Official
Hi Chantal, 

Thank you so much for taking the time to compliment Jo-anne ****ason (Canal Walk Branch) on her great customer service!! 

Pentravel is a business that prides itself on great service delivery and take our pledge of ‘where customers love doing business’ very seriously.   We greatly value your feedback as it allows us to ensure that we are upholding the desired customer experience.    
 
We look forward to assisting you with your future travels, and I know Jo-anne will continue to WOW you with an outstanding customer experience!  
 
Kind Regards, 
Desirai Kearney 
Cape Regional Manager