NvdM
Nicol van der Merwe
1 reviews | Active since Jun 2019
05 Jun 2019, 17:04
Best Service Ever
I recently needed to get a ticket to Thailand. It was short notice so I was worried it might not be possible. Enter: Lydia Harper from Pentravel in the Amanzimtoti branch. She got me some quotes and options right away. I was able to book and pay in no time. This is what service should be like. Well done Pentravel and well done Lydia.
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Pentravel's replyOfficial
05 Jun 2019, 17:18 Dear Nicol,
Thank you so much for taking the time to acknowledge the great service received from Lydia Harper at our Galleria Branch.
We LOVE when one of our consultants do something AMAZING for our clients and will make sure we share your compliments with all at Pentravel!!
Pentravel is a business that prides itself in great service delivery and takes our pledge of 'where customers love doing business' very seriously. It's always great to receive feedback to ensure we are doing just that!
If you have any family or friends looking for a dedicated travel agent, please do refer them to Lydia --- I know she will continue to deliver GREAT customer service and WOW them, just as she did you!!
Kind Regards,
Loryn Holmes
KZN Regional Manager
Thank you so much for taking the time to acknowledge the great service received from Lydia Harper at our Galleria Branch.
We LOVE when one of our consultants do something AMAZING for our clients and will make sure we share your compliments with all at Pentravel!!
Pentravel is a business that prides itself in great service delivery and takes our pledge of 'where customers love doing business' very seriously. It's always great to receive feedback to ensure we are doing just that!
If you have any family or friends looking for a dedicated travel agent, please do refer them to Lydia --- I know she will continue to deliver GREAT customer service and WOW them, just as she did you!!
Kind Regards,
Loryn Holmes
KZN Regional Manager
Pentravel's reply05 Jun 2019, 17:18
Official
Dear Nicol,
Thank you so much for taking the time to acknowledge the great service received from Lydia Harper at our Galleria Branch.
We LOVE when one of our consultants do something AMAZING for our clients and will make sure we share your compliments with all at Pentravel!!
Pentravel is a business that prides itself in great service delivery and takes our pledge of 'where customers love doing business' very seriously. It's always great to receive feedback to ensure we are doing just that!
If you have any family or friends looking for a dedicated travel agent, please do refer them to Lydia --- I know she will continue to deliver GREAT customer service and WOW them, just as she did you!!
Kind Regards,
Loryn Holmes
KZN Regional Manager
Thank you so much for taking the time to acknowledge the great service received from Lydia Harper at our Galleria Branch.
We LOVE when one of our consultants do something AMAZING for our clients and will make sure we share your compliments with all at Pentravel!!
Pentravel is a business that prides itself in great service delivery and takes our pledge of 'where customers love doing business' very seriously. It's always great to receive feedback to ensure we are doing just that!
If you have any family or friends looking for a dedicated travel agent, please do refer them to Lydia --- I know she will continue to deliver GREAT customer service and WOW them, just as she did you!!
Kind Regards,
Loryn Holmes
KZN Regional Manager