JB
Jeandré Barnard
1 reviews | Active since Mar 2018
06 Jan 2020, 12:57
Awesome assistance once again by Pentravel Cresta
What an awesome experience once again by a great team led by an even greater manager at Pentravel Cresta!!
We just came back from a 3 week tour of Argentinia and thanks to the wonderful assistance of El-marie everything went perfect!
She was really very helpful and could give us great advice if we had any questions. Even though she was on leave she responded if we had a question when we where in Argentina. She even checked us in on our return flight 21:00 at night while she was actually on leave! What great commitment that is to her job!
Pentravel, you really have a super start in your team!
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Pentravel's replyOfficial
06 Jan 2020, 13:22Hi Jeandre,
WOW - talk about starting Monday (and the New Year) off on a great review!!
Thank you so much for taking the time to compliment El-Marie on her exceptional customer service! She is not only a consultant who goes over and above to please her clients, but is also a Top Performing Manager!
Thank you so much for taking the time to compliment El-Marie on her exceptional customer service! She is not only a consultant who goes over and above to please her clients, but is also a Top Performing Manager!
Pentravel is a business that prides itself on great service delivery and take our pledge of ‘where customers love doing business’ very seriously. We greatly value your feedback as it allows us to ensure that we are upholding the desired customer experience, and will be sure to share your compliment with all at Pentravel.
I'm so glad you had a fantastic holiday to Argentina, and super proud of the role that El-Marie played in making it so perfect!
We look forward to assisting you with your future travels, and know that El-Marie will continue to impress you with an outstanding customer experience.
Kind Regards,
Siobhan Beyers
Gauteng Regional Manager
Gauteng Regional Manager
Pentravel's reply06 Jan 2020, 13:22
Official
Hi Jeandre,
WOW - talk about starting Monday (and the New Year) off on a great review!!
Thank you so much for taking the time to compliment El-Marie on her exceptional customer service! She is not only a consultant who goes over and above to please her clients, but is also a Top Performing Manager!
Thank you so much for taking the time to compliment El-Marie on her exceptional customer service! She is not only a consultant who goes over and above to please her clients, but is also a Top Performing Manager!
Pentravel is a business that prides itself on great service delivery and take our pledge of ‘where customers love doing business’ very seriously. We greatly value your feedback as it allows us to ensure that we are upholding the desired customer experience, and will be sure to share your compliment with all at Pentravel.
I'm so glad you had a fantastic holiday to Argentina, and super proud of the role that El-Marie played in making it so perfect!
We look forward to assisting you with your future travels, and know that El-Marie will continue to impress you with an outstanding customer experience.
Kind Regards,
Siobhan Beyers
Gauteng Regional Manager
Gauteng Regional Manager