SB
Shelley-Anne Brooks

1 reviews | Active since Dec 2011

09 Mar 2021, 14:13

Absolutely AMAZING service - Thank you Juliet *****

Juliet ***** at Pentravel East Rand Mall is an absolute God send. She helped me with copious amounts of queries, so many in fact that it felt like I was interrogating her at times. Right from the very beginning of the process until I was at my destination and settled in, she was there for me making sure that I had what I needed. The patience and assistance was appreciated so much and made this very nerve wrecking experience of travelling for 23 hours a smooth transition. Thank you so very much, there is absolutely no way that I would have been able to have done that without you.

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Replies (1)
Pentravel
Pentravel's reply09 Mar 2021, 14:46
Official
Dear Shelley-Anne 

We are so pleased to hear that your trip went well. 

Thank you so much for taking the time to acknowledge the great service received from Juliet.  Juliet is one of our Top Store Managers and is a valued member of the Pentravel Team.  

Pentravel is a business that prides itself in great service delivery and takes our pledge of 'where customers love doing business' very seriously. It's always great to receive feedback to ensure we are doing just that!

We will share your kind words with our entire network.

Kind Regards 

The Pentravel Team