BW
Bernice W

1 reviews | Active since May 2024

21 May 2024, 08:32

Above and beyond -

We have been planning trips through Pentravel Tygervalley CT for the past 10 years - Customer service of all of the agents is excellent. Bianca Louw - Pentravel Tygervalley - goes above and beyond. Her advice is spot on and trustworthy, her service quick and she even takes care of our Insurance needs. Bianca is one of the best agents to interact with always showing us how important we are to her. Thank you for your patience and dedication. You really fulfill our goals through travel. Cecil and Bernice de Wet

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Replies (1)
Pentravel
Pentravel's reply21 May 2024, 08:52
Official
Dear Bernice De Wet

Thank you so much for taking the time to acknowledge the exceptional customer service you received from Bianca Louw and the Tygervalley team.

Pentravel is a business that prides itself in great service delivery and takes our pledge of 'where customers love doing business' very seriously.  It's always great to receive feedback to ensure we are doing just that, and we look forward to assisting with many more future travel arrangements.

Your feedback will be shared with all at Pentravel to ensure that Bianca receives the recognition she deserves.

The Pentravel Team