BB
Bridget B
1 reviews | Active since Mar 2013
04 Apr 2020, 12:17
A smooth trip in challenging times
My trip was absolutely amazing thanks to Natalie. Nothing was ever too much trouble and her patience was unending. She was always at the other end of the line and kept me on track and up to date during challenging travel times. I highly recommend Natalie's services and will definitely be using her services for any future travel.
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Pentravel's replyOfficial
06 Apr 2020, 15:55Hi Bridget,
Thank you so much for taking the time to compliment Natalie Boshoff from our Port Elizabeth Branch, on her great customer service!! We LOVE when our consultants are recognised for going above the call of duty, even more so in the challenging times we currently find ourselves in.
Pentravel is a business that prides itself on great service delivery and take our pledge of ‘where customers love doing business’ very seriously. We greatly value your feedback as it allows us to ensure that we are upholding the desired customer experience.
We look forward to assisting you with your future travels, and I know Natalie will continue to WOW you with an outstanding customer experience!
Kind Regards,
Desirai Kearney
Cape Regional Manager
Cape Regional Manager
Pentravel's reply06 Apr 2020, 15:55
Official
Hi Bridget,
Thank you so much for taking the time to compliment Natalie Boshoff from our Port Elizabeth Branch, on her great customer service!! We LOVE when our consultants are recognised for going above the call of duty, even more so in the challenging times we currently find ourselves in.
Pentravel is a business that prides itself on great service delivery and take our pledge of ‘where customers love doing business’ very seriously. We greatly value your feedback as it allows us to ensure that we are upholding the desired customer experience.
We look forward to assisting you with your future travels, and I know Natalie will continue to WOW you with an outstanding customer experience!
Kind Regards,
Desirai Kearney
Cape Regional Manager
Cape Regional Manager