AR
Alan R
1 reviews | Active since Mar 2011
18 Oct 2024, 07:53
Worst service centre known to me!!!!
05/09/24 Sezuki went for 25780km service - till present - for gearbox replacement - till 18/10/24 always hearing bad news !!!???***#$#% is their problem, we are stranded without any help, no car to move around, cancelled week paid for at Sun City to meet brother from Australia, asked for Curtesy car apond deaf ears/ no plan whatsoever, gearbox is not my problem, car is still new. Who sends a gearbox that doesn’t fit???
Helpful (0)
Replies (1)0
Replies (1)
Penta Motor Group's replyOfficial
18 Oct 2024, 10:13Good day,
Thank you for your feedback. We sincerely apologize for the ongoing issues you’ve faced with your vehicle's gearbox replacement and the frustration caused by the delay.
We will escalate this matter with urgency and prioritize finding a solution
Please accept our sincere apologies for the inconvenience caused. We are committed to resolving this matter swiftly and will ensure you are kept updated with progress.
Kind Regards
The Penta Team
Thank you for your feedback. We sincerely apologize for the ongoing issues you’ve faced with your vehicle's gearbox replacement and the frustration caused by the delay.
We will escalate this matter with urgency and prioritize finding a solution
Please accept our sincere apologies for the inconvenience caused. We are committed to resolving this matter swiftly and will ensure you are kept updated with progress.
Kind Regards
The Penta Team
Penta Motor Group's reply18 Oct 2024, 10:13
Official
Good day,
Thank you for your feedback. We sincerely apologize for the ongoing issues you’ve faced with your vehicle's gearbox replacement and the frustration caused by the delay.
We will escalate this matter with urgency and prioritize finding a solution
Please accept our sincere apologies for the inconvenience caused. We are committed to resolving this matter swiftly and will ensure you are kept updated with progress.
Kind Regards
The Penta Team
Thank you for your feedback. We sincerely apologize for the ongoing issues you’ve faced with your vehicle's gearbox replacement and the frustration caused by the delay.
We will escalate this matter with urgency and prioritize finding a solution
Please accept our sincere apologies for the inconvenience caused. We are committed to resolving this matter swiftly and will ensure you are kept updated with progress.
Kind Regards
The Penta Team