MM
Mduduzi M
1 reviews | Active since Feb 2021
13 Jan 2026, 14:38
Unprofessional behavior
I took my vehicle for service at Pante Renault in Klerksdorp a few months ago, last week I noticed that my owner's manual/service book was not signed for that service. I reached out to them on WhatsApp but I was ignored and only blue ticked. Now my books says not full service history
Helpful (0)
Replies (1)0
Replies (1)
Penta Motor Group's replyOfficial
13 Jan 2026, 15:05Good day,
Thank you for bringing this to our attention, and we sincerely apologise for the inconvenience and frustration this has caused you.We understand how important a complete and accurate service record is, and we regret that your service book was not stamped at the time of your visit.
We would appreciate the opportunity to resolve this matter for you. Management will be in contact with you to resolve the matter.
Kind Regards
The Penta Team
Thank you for bringing this to our attention, and we sincerely apologise for the inconvenience and frustration this has caused you.We understand how important a complete and accurate service record is, and we regret that your service book was not stamped at the time of your visit.
We would appreciate the opportunity to resolve this matter for you. Management will be in contact with you to resolve the matter.
Kind Regards
The Penta Team
Penta Motor Group's reply13 Jan 2026, 15:05
Official
Good day,
Thank you for bringing this to our attention, and we sincerely apologise for the inconvenience and frustration this has caused you.We understand how important a complete and accurate service record is, and we regret that your service book was not stamped at the time of your visit.
We would appreciate the opportunity to resolve this matter for you. Management will be in contact with you to resolve the matter.
Kind Regards
The Penta Team
Thank you for bringing this to our attention, and we sincerely apologise for the inconvenience and frustration this has caused you.We understand how important a complete and accurate service record is, and we regret that your service book was not stamped at the time of your visit.
We would appreciate the opportunity to resolve this matter for you. Management will be in contact with you to resolve the matter.
Kind Regards
The Penta Team