The worst service of my life

On the 3rd of January 2025, I took my car in for a service. Later that day, they informed me that my car got damaged during the service. They said it would take two days to fix and they would cover the costs, they then asked me to bring it back when I would be available, which I did on the 8th of January. The next day I called to ask if my car was ready, they told me to fetch it as the panel beater would only work on the car the following week, but I couldn't do that because by then I needed the car. I brought the car back to the center on the 28th of January, and they said it would take two days. After following up with them, which again meant me having to call them without any update from their team, they now say it won't be ready until next Tuesday. They offered a courtesy car but required a waiver with a high excess fee, which means again I incur risk for something I had no cause for. I'm still waiting for my car. The costs I've incurred throughout this process have been excessive, having to use Bolt/Uber to get my family around. It's like they bumped my car and made it seem like they’re doing me a favor by fixing it. I strongly do not recommend this dealership at all, do not take your car in for a service, everything is vague they don't even do a car walk around.