TERRIBLE TERRIBLE SERVICE !!!!!

My Jeep Grand Cherokee was towed to Jeep Menlyn on the 6th of January 2021.I was called by Kanneth on the same day asking what was wrong with it.I told him the temperature goes up and the radiator fan isn’t coming on.I told him the car is still under warranty and they should contact Innovation.On the 7th I received an email saying my car will be ready on the 12th,I called them dat day around 3pm and spoke to Ezekiel who took my number and registration number and told me he will call me in a minute which he never did.On the 14th I called them again around 3pm,spoke to him again to my surprise he asked me if I’m gonna pay cash for it then I told him it’s still under warranty then he said he will call Innovation n call me back.He knocked off without calling me so it means my car have been standing there for a week and nothing had been done to it.Im a renal patient and I’m struggling to go for my dialysis.Their service is Terrible to the core.