Terrible after sales service

<p>I bought a Mahindra KUV100 K8 from this dealer on the 28th of March 2017, I am staying +/-500km from this dealer and made arrangements with them to collect the vehicle at 14h00. Needless to say the vehicle was only delivered to me that night after 19h00, now my thought on this the next day was that it was delivered in the dark so that i do not see all that was wrong.......</p> <p>1. the door handles at the back was not the same, one was black the other chrome in colour. (according to the spec's it should be chrome)</p> <p>2. All 5 window's (this was according to the salesrep the heldup for the late delivery) that was fitted with smash and grab, is making bubbles.</p> <p>3. After only 3 weeks the "where is my car" alarm does not work.</p> <p>The doorhandle would have been fixed today 20th April 2017 as arranged by this dealer at our premisses which we insisted on, the closest dealer for Mahindra is in Tzaneen and that is a 100km from us, in other words 200km there and back. this arrangement was confirmed with the service manager at this dealer, after which i received a call from the Dealer Principal to inform me that this part is not even available in South Africa and that he can not give me a definate date on when they expect it to be in SA from India, I have this on e-mail from the dealer DP.</p> <p> </p> <p>The fact that the DP told me that NO LIFE IS IN DANGER just to make a statement that these faults is minimal, shows me the sort of pride this dealer takes in its business, they are just there to chase sales and do not worry about the aftersales. THEY ARE PASSING THE BUCK...........we need to speak to the one and then the other and in the meantime nothing is being sorted out, I AM NOT A HAPPY CUSTOMER AND WANT SOMEBODY TO SORT THIS OUT........THIS IS A NEW VEHICLE AFTERALL.</p> <p> </p> <p>Kind regards</p> <p>Hannelie</p> <p> </p> <p> </p>