Suzuki Menlyn/Lies/*******ion/*******

I recently bought a lovely second Suzuki Kizashi car for my Mom as she needed an automatic car.

The car was really in excellent condition and had a full service history.

I took it to Suzuki Menly (Penta Motor Group) as the service history was with them and as the car was well looked after I thought it would be great to continue using the place responsible for the service record.

I was quoted on a minor service and as most people would expect a minor service would not be oils or spark plugs or fuel filter as these are only required once in a while but hour regular filter like, air con filter and air filter is expected.

However this was not the case with Menlyn Suzuki,I paid R 2900 for oil (cant be verified) and the oil filter (also not possible to check) and break fluid (also cant check this)...these things are not part of a minor service but for suzuki menlyn this was there version of one.

I was quite disappointed as I felt the car took the whole day in a city i dont live, they never asked what id like to be done vs what they were offering so the service they did was far below my basic expectations.

On my way back to Johannesburg (Home) I drove in the sunset and realized how dirty the car was.This is when I really started getting annoyed.

The next morning before calling the suzuki menly i opened my engine and found it dusty and full of dried water splashes.I decided to open the cover to inspect the engine and also the air filter condition and found terrible results.The air filter was grey and filled with sand, leaves and dust.The strange thing is when I called after this discovery the service desk guy explained that they only replace these filter every second service but my car was serviced according to their stamped and filled book only 3000 kms ago and less than 12 months.The filter was far dirtier than the distance or time could have caused but anyways i accepted the explenTions.Then i open the aircon filter inside the car and found the filter was far worse than the airfilter as it was not just clogged up with black dust and leaves but it also had oil stains on it.I send photos to the agent as this was unbelievable that Suzuki would expect cars to last when their service intervals is the cause for deterioration of the engines over time.I also got quoted R2000 at menlyn suzuki for the same carpet set suzuki northcliff quoted R450 for and menlyns explanation was that the quote for the more expensive optionn. Suzuki northcliff confirmed there is only one option.I also got quote over R6000 for engine under covers at menlyn and at suzuki northcliff only R4300.

I emailed menlyn but they never responded to me.

I can gladly say that loyalty to a garage is over rated and that anyone working with cars, sales or repairs are ********* who will ***** and deceive people to make a living.Its sad but true...i buy a different car every second year and is responsible for the up keep of the four cars in my house hold and being taken for a fool or being done in comes with being a car owner.

# SUZUKI #BLEND #BADSERVICE #LIES #Novalueformoney

Menlyn Manager: Ferdy? Menlyn Service Consultant: Jaques?

Northcliff Parts:Jaco Jansen Van Rensburg⭐️⭐️⭐️⭐️⭐️