S-PRESSO AUTOMATIC GEAR UPSHIFTING FAULT

Penta Suzuki Menlyn - 2021 bought a supposedly new automatic S-presso. Drove it since then with no problems. Suddenly tha automatic change in gears are getting stuck, first it was only stuck in first gear. Had to stop every time to start again from neutral to 1st. Immediatedly took it to the dealership in Menlyn(4th December 2024). They tested the car the next day and could not find anything wrong. I am not using the car every day, from the 4th to the 20th all was well. Then on the 20th driving back from the city(Pretoria) it started with same, was stuck in 1st gear, going to very high revolutions, eventually over to 2nd gear, got stuck for a while, to 3rd gear, also stayed too long in 3rd gear, change to 4th then 5th on the N4. While in 5th gear suddenly no power, had to pump the petrol before engage in gear again. The gear problem continue to happen till I got home. Booked the car for a second time for the 24th December 2024. They then did a cluth inisialization, I was assured 98% of times this action will sokve tge problem. Unfortunately before I got home, the same problem happened when I had to stop at the traffic light in Rayton, it stsyed in first gear, I drive very slowly praying it will change to 2nd gear but it did not, I had to stop and start sgain till I got home. I sooke to the service mansger on the 2nd January 2025, insisted on him booking the car and to arrange a coutesy vehicle, also automic (since I cannot use my left leg). At this stage I feel they have to take back this car and give me another one. I am a pensioner, this car has been paid off with my pension money and was suppose to last me till the day I die! I am not living in the city where I work. My impression is they think because I am a woman, I do something wrong driving the car and they are not willing to take the car in and have someone drive it for a week or longer, since this problem do not happen every time I stop and start driving. VIN NR: MA3RFL41S***5 ENGINE NR: K10BN*** REG NR: KB15KDGP