Recent Service at Penta Suzuki Montana

Good day,

I am very dissatisfied with the service I’ve received regarding my vehicle.

The first time, I noticed marks on my right door after service. I chose not to complain at the time and let it go.

However, during my most recent visit for a service, I was extremely disappointed. When I picked up my car, I saw a pink mark on the bonnet that could not be removed. The vehicle was taken to your panel beaters, and when it was returned, the mark was gone but unfortunately, the bonnet was left in a worse condition. There were now multiple chips where the mark had been removed.

What upset me even more was that when the manager inspected the new damage, he simply walked away without any explanation or apology.

Because of this experience, I would not recommend your service center to any of my friends or family. I left feeling extremely upset and disappointed.

Thank you.