Poor Service

Good day

Any feedback regarding the following query:

I have been trying to get hold of Penta Menlyn without luck. Their message facility gives me error all the time.

I'm disappointed in how Penta is handling my request. So I bought Suzuki three years ago, and its giving me issues like no other car I have owned. Even the car that I'm driving for over 10 years now isn't as problematic as Suzuki Swift. Not anymore am I buying Suzuki. Anyhow I have discovered that the CV joint is broken and has to be replaced. After making enquiries I discover its selling for R6 500 which I painfully have to buy, for such a new car, the weird thing is warranty has come to an end, conveniently when challenges surface. Why they offer Warranty for 2 years when the car is still new beats me, it’s ****************. Anyhow, since I do not have a choice, I have to procure the part. To my disappointment, I am informed that I have to collect the part from Penta, okay hang on, my vehicle is on breakdown, how do I collect this part. This treatment is far different from the service I received when I was buying the vehicle. Do I only matter when I transact for vehicle buying and not any other matter? Very disappointed. Can someone please intervene in this matter Vehicle Details: 2018 SUZUKI-SWIFT 1.2 GL-2018 Registration Number HF91SYGP VIN Number MA3GZC62S00D51301 Engine Number K12MN**********