Poor after sale service.

Excellent service when selling me a new vehicle, poor after sale service. The Android Auto function on my new Mahindra 3XO AX5 does not work.

Have been to the shop for a software update without any success, no feedback, no response, although it was promised more than two weeks ago. Receive my vehicle back from the shop, being handed paperwork that the job was completed, without any change, then all of a sudden, the technician explains that the software update does not work?? it does not appear that there is much communication regarding what is actually the reason for the visit to the shop...sitting at the branch for hours without any resolution to the actual problem.

It is expected that I quickly drive through to their branch in another town for every little thing they wish to check, even though a branch is locally available. It does not appear that the issue is taken seriously at all. This is truly frustrating, my last purchase form this group, I am seriously regretting doing business with this group.