ST
Shemane T
1 reviews | Active since Aug 2024
25 Aug 2024, 11:10
PETROL TANK LEAKING
HI PETER
I WOULD LIKE YOU TO HELP ME REGARDING THE SUZUKI ERTIGA 2023 THAT I SEND IT TO RUSTENGBURG PENTA SUZUKI FOR PETROL TANK THAT WAS LEAKING
FIRSTLY THEY CLOSE IT WITH THE PRATLY PARTY GLUE THEN LEAKED AGAIN THEN THEY CALLED THA THEY WILL REPLACE THE TANK THEY DID NOT REPLACE IT THEN THEY TELL ME LOTS OF STORIES THAT THE TANK GOT SCRACHES AND A DENT WHERE AND HOW IT HAPPEND DO NOT WHAT HAPPEND I TRIED TO FIX IT
STILL NOT OK SO I DO NOT KNOW ITS FACTORY FAULT ON TANK BECAUSE IT GOT POPED OUT AND CRACK AND LEAKED VERY HEAVY
PLEASE HELP
FOREMAN ADAM
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Replies (1)
Penta Motor Group's replyOfficial
26 Aug 2024, 08:33Good day,
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience.
We have escalated your concerns to our senior management team and our foreman, Adam, will be reaching out to you directly to ensure this matter is resolved promptly and to your satisfaction. We are committed to making this right and appreciate your patience as we work to address this issue.
Kind Regards
The Penta Team
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience.
We have escalated your concerns to our senior management team and our foreman, Adam, will be reaching out to you directly to ensure this matter is resolved promptly and to your satisfaction. We are committed to making this right and appreciate your patience as we work to address this issue.
Kind Regards
The Penta Team
Penta Motor Group's reply26 Aug 2024, 08:33
Official
Good day,
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience.
We have escalated your concerns to our senior management team and our foreman, Adam, will be reaching out to you directly to ensure this matter is resolved promptly and to your satisfaction. We are committed to making this right and appreciate your patience as we work to address this issue.
Kind Regards
The Penta Team
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience.
We have escalated your concerns to our senior management team and our foreman, Adam, will be reaching out to you directly to ensure this matter is resolved promptly and to your satisfaction. We are committed to making this right and appreciate your patience as we work to address this issue.
Kind Regards
The Penta Team