SR
Sanet R

1 reviews | Active since Aug 2019

02 Jul 2025, 11:04

PENTA - Suzuki Menlyn - WONDERFUL SERVICE!!

Had our Swift booked in for a service this morning at Penta Suzuki Menlyn. Not knowing that it would normally be a full-day excursion, my husband and I arrived at 07h30 - knowing that we would need to be at another appointment at 12h00.

I spoke to Theresa (our very friendly and helpful Service Advisor) and she said she would see what she could do to speed up the process.

At 10h00 she came in with a huge smile and our car keys... "You're all done and ready to go" - I was so impressed with her service. The Penta Group is lucky to have wonderful people like Theresa on their staff. THANK YOU Theresa - you made my day...

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Replies (1)
Penta Motor Group
Penta Motor Group's reply02 Jul 2025, 11:11
Official
Good day,

 
Thank you so much for taking the time to share your experience with us. I’m delighted to hear that Theresa went above and beyond to accommodate your. We couldn’t agree more—Theresa is a true asset to our team! 
Your kind words mean a great deal to all of us at Penta Suzuki Menlyn. Delivering prompt, friendly, and professional service is our top priority, and it’s wonderful to know we hit the mark for you. I will be sure to pass along your compliments to Theresa and the rest of the service department. 
If there’s ever anything else we can do for you—or if you need assistance with future servicing—please don’t hesitate to reach out. We look forward to caring for your vehicle again soon. 

Kind Regards

The Penta Team