Penta Menlyn horrible service experience

If you have an issue after a service don’t even bother trying to sort it out with them or file a complaint. It’s always a promise for a call back but then it’s radio silence from them. And when you try and follow up there’s “no one who can help you”. Poor excuses all the way and the service manager treated me with so much hostility when i was being nothing but polite. I got my car back with a dent and when trying to sort out the origin their tablets they use for record keeping were conveniently “offline” and they concluded the dent was already there with no room for discussion. My car was more dirty after the “wash” than before. And they were completely aware but offered no further options. Just “oh the last three cars were the same, they’re not washing well today”. The icing on the cake was when my brand new wipers (they insisted had to be installed) broke with the first rain they experienced. Stay far away from penta. This is my second horrible experience at a completely different branch but they’re all equally useless.