Penta Klerksdorp poor customer service

I brought my vehicle to Penta klerksdorp for servicing, but when it was time for me to be dropped off, I was surprised to learn that they only offer a 10km radius for their shuttle serive. This policy was never mentioned to me during the booking process as a result I did not make arrangements to be picked up by someone, now I will be stuck in town the whole day. They don't prioritize communication with their customers. As a result, I will never recommend their service to anyone.