1 reviews | Active since May 2012
Horrific Service
What a joke! I was offered a vehicle after providing them my requirements, Financially and Vehicle wise. They indicated they have a car for me. When I went for a test drive they said that the vehicle is no longer avialable but there is another which is R50K more. This is outside my price budget. They then came back and indicated they have "again" a vehicle in my bracket and said the vehicle will be available 3 days later. I then Sold my car! On the day that I had to pick up my new vehicle they indicated that its no longer available!!!! What now?! Ive allready sold my CAR!!!!!
Ive never in my life experienced service which is so bad and life altering! I do not know what to do.... Thank Penta... you guys really know how ***** up somebody's life!
We sincerely apologize for the inconvenience and frustration caused by this experience. We understand the impact this situation has had on you, especially after selling your car in preparation for the new vehicle.Your feedback has been shared with our management team, who will reach out to you as soon as possible to discuss this matter in detail and work toward a suitable resolution. Thank you for your patience and for giving us the chance to address this issue.
Kind Regards
The Penta Team
We sincerely apologize for the inconvenience and frustration caused by this experience. We understand the impact this situation has had on you, especially after selling your car in preparation for the new vehicle.Your feedback has been shared with our management team, who will reach out to you as soon as possible to discuss this matter in detail and work toward a suitable resolution. Thank you for your patience and for giving us the chance to address this issue.
Kind Regards
The Penta Team