nN
nicolette N
1 reviews | Active since Aug 2015
07 Jun 2026, 20:11
Horrible service from Arushka
The worst service I have ever recieved from Suzuki Montana from one of their service agent Arushka. This lady is rude and lacks customer service. I came in for service on the o6 of June and this lady purposely skips me and attends two other people who came after me and when I confront why she would do that she had no explanation except be blatantly rude she kept rolling her eyes and pulling her shoulders. Ever since I got my car I have been coming to this service center and never had I experience such behavior. Again my car has been serviced by them 4 times but my service book only has 3 entries.
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Penta Motor Group's replyOfficial
08 Jun 2026, 08:31Good day,
Thank you for bringing this matter to our attention.We are sincerely sorry to hear about your experience during your recent visit to Suzuki Montana. The level of service you have described does not reflect the standards we strive to provide to our customers.
As a valued customer who has trusted us with the servicing of your vehicle on multiple occasions, we would appreciate the opportunity to discuss your experience in more detail and address your concerns directly. Management will be in contact with you.
Kind Regards
The Penta Team
Thank you for bringing this matter to our attention.We are sincerely sorry to hear about your experience during your recent visit to Suzuki Montana. The level of service you have described does not reflect the standards we strive to provide to our customers.
As a valued customer who has trusted us with the servicing of your vehicle on multiple occasions, we would appreciate the opportunity to discuss your experience in more detail and address your concerns directly. Management will be in contact with you.
Kind Regards
The Penta Team
Penta Motor Group's reply08 Jun 2026, 08:31
Official
Good day,
Thank you for bringing this matter to our attention.We are sincerely sorry to hear about your experience during your recent visit to Suzuki Montana. The level of service you have described does not reflect the standards we strive to provide to our customers.
As a valued customer who has trusted us with the servicing of your vehicle on multiple occasions, we would appreciate the opportunity to discuss your experience in more detail and address your concerns directly. Management will be in contact with you.
Kind Regards
The Penta Team
Thank you for bringing this matter to our attention.We are sincerely sorry to hear about your experience during your recent visit to Suzuki Montana. The level of service you have described does not reflect the standards we strive to provide to our customers.
As a valued customer who has trusted us with the servicing of your vehicle on multiple occasions, we would appreciate the opportunity to discuss your experience in more detail and address your concerns directly. Management will be in contact with you.
Kind Regards
The Penta Team