EM
Enid M

1 reviews | Active since Sept 2024

15 Jan 2026, 11:41

Exceptional Service by Penta Group, Suzuki Montana

On Tuesday 13th January 2026, I visited Suzuki Montana in search of a car. I met with Mr Ruan Bretenbach and he took us through the floor, and discussed the requirements. He passionately explained the process. I informed him that I needed the car by end of Wednesday 14th January 2026. He provided the list of the documents required for the bank approval. I then provided everything by end of the day. On Wednesday morning, I confirmed with him if anything was missing from me. By 0900, Charlene Joubert phoned with approval options and I wasn't happy with the interest rate offered. She said she'd would try and by 1130 she called with a better offer of 10,8% from Wes bank compared to 12,8%. I also stated that no deposit and balloon payment, and my installments would not be more than R5000-00 per month. Mr Ruan Bretenbach and Charlene Joubert worked on it until an installment of R4900 was attained. By 1600, I was informed that the car was ready and after signing papers I drove off with my brand new Swift. Moreover, I was surprised with smash and grabb, mud guards, window visor deflector rain guard and R15000-00 discount. I desperately needed the car and this was met. He further explained the after sales support that is provided and he's a phone call away. I'm grateful for the service rendered by the Mr Ruan Bretenbach and made me feel special. Keep it team.

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Replies (1)
Penta Motor Group
Penta Motor Group's reply15 Jan 2026, 11:46
Official
Good day,

Thank you for taking the time to share such detailed and positive feedback. We are truly delighted to hear about your exceptional experience at Suzuki Montana. It is wonderful to know that Ruan Breytenbach and Charlene Joubert went the extra mile.
We are especially pleased that the added value and surprises, along with the clear explanation of our after-sales support, made you feel appreciated and confident in your decision. Your gratitude and kind words mean a great deal to our team.Congratulations on your new Suzuki Swift, and thank you for choosing Suzuki Montana. We wish you many happy and safe kilometres ahead and look forward to assisting you again in the future.
Kind Regards

The Penta Team