1 reviews | Active since Aug 2015
Car License disc & Vin number not corresponding
So I bought a car from this group in May 2019, had my first service in October.
Just to realize that the Car License disc and the Vin number on the car are not corresponding.
Sent a mail to Suzuki Head Office and also copied MIOSA. I kindly lady in the customer service department from Suzuki Head Office assisted me.
We discovered that two cars are registered on my name while I only bought one?? Another car driving around also have incorrect Car License disc and hey....it's on my name.
So Penta Motor Group & Suzuki South Africa please could you explain when this will be sorted for myself and the other person perhaps not even knowing whats happening yet.
- We have road blocks on our roads daily, If they lock me up and take my car???
- What is an accident happens the insurance won't pay out????
- Hope the fines and e-tolls will also be sorted and not on my name!!!
The service and the experience of Saturday at Penta Motor Group changed my positive speaking about this group to negative.
I followed up in the afternoon, still no reply from any soul working at Penta Motor Group or Suzuki Head office, Except for the lady who's taking my calls and trying to get this resolved.
Regards
