DT
Deon T
1 reviews | Active since Nov 2022
09 Oct 2024, 08:22
BAD SERVICE EXPERINCE
Worst service experience ever. Had my Chery pro 8 serviced yesteday8 Oct 2024. 1. On inspection i found oil was waisted on engine cover and was not cleaned i had to get mechanic to clean it. 2. Service km on computer was not reset I HAD TO DO IT MYSELF. 3. At home this morning i found two engine bay plastic cover plastic retainers missing , 1 was loose on top of the engine cover the other one is missing.
i really expected more , compared to another dealer i used in Polokwane YOU ARE WAY LACKING
CALL ME ASAP
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Penta Motor Group's replyOfficial
09 Oct 2024, 08:47Good day,
Thank you for your feedback regarding your recent service visit. We’re truly sorry to hear about the issues you experienced, and we appreciate you bringing them to our attention.
We take your concerns seriously and would like to resolve this matter as quickly as possible. Management will be in contact with you to discuss the way forward.
Thank you for your patience and for giving us the chance to rectify the situation.
Kind Regards
The Penta Team
Thank you for your feedback regarding your recent service visit. We’re truly sorry to hear about the issues you experienced, and we appreciate you bringing them to our attention.
We take your concerns seriously and would like to resolve this matter as quickly as possible. Management will be in contact with you to discuss the way forward.
Thank you for your patience and for giving us the chance to rectify the situation.
Kind Regards
The Penta Team
Penta Motor Group's reply09 Oct 2024, 08:47
Official
Good day,
Thank you for your feedback regarding your recent service visit. We’re truly sorry to hear about the issues you experienced, and we appreciate you bringing them to our attention.
We take your concerns seriously and would like to resolve this matter as quickly as possible. Management will be in contact with you to discuss the way forward.
Thank you for your patience and for giving us the chance to rectify the situation.
Kind Regards
The Penta Team
Thank you for your feedback regarding your recent service visit. We’re truly sorry to hear about the issues you experienced, and we appreciate you bringing them to our attention.
We take your concerns seriously and would like to resolve this matter as quickly as possible. Management will be in contact with you to discuss the way forward.
Thank you for your patience and for giving us the chance to rectify the situation.
Kind Regards
The Penta Team