1 reviews | Active since Sept 2020
Bad Service
This dealership serviced the car on the 04/12/2020. on the 20/12/2020 the car started to give problems. I took the car to Suzuki Alberton the 21/12/2020, they couldn't fixed it because it had the warranty for the service that was done on the 04/12/2020. I towed the car to Montana on the same day. I then drove to Montana on the 22/12/2020 on my arrival spoke to Roleen who said they were short staffed because of the holidays. I should check again on the 28/12/2020 which I understood. I drove again on the 28/12/2020,Roleen was not available but Riana was the lady who assisted me regarding the car. She promised to update me with the progress of the car but nothing happened, I have to phone her every 2 days to check the progress of the repair. She said faulty part has been taken to the engineering for further assessment, it will be back by the 11/12/2021. I phoned again on the 12/01/2021 the said she had nothing from the the engineering she will phone me back. The service that I'm receiving from this dealership is not expectable. The car is used for business and if the car is with them we are loosing money. I will never take the car back to this dealership.
Regards Thulani Hlatshwayo
