KD
Kutlwano D
1 reviews | Active since Aug 2022
29 Aug 2024, 08:53
Bad Customer Service
Took my car in for service at Klerksdorp Penta Motor Group a week back and honestly there’s a lady there by the name of Nicky - she’s very rude and needs training on customer service. However the technicians were very patient and kind. ♥️
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Penta Motor Group's replyOfficial
29 Aug 2024, 09:11Good day,
Thank you for sharing your experience with us. We’re truly sorry to hear about your interaction with our staff, and we apologize for any inconvenience this may have caused. Your feedback is important, and we’ll be addressing this with our team to ensure better service in the future. On a positive note, we’re glad to hear that our technicians treated you well, and we appreciate your acknowledgment of their efforts. Management will be in contact with you in the course of today regarding your complaint.
Kind Regards
The Penta Team
Thank you for sharing your experience with us. We’re truly sorry to hear about your interaction with our staff, and we apologize for any inconvenience this may have caused. Your feedback is important, and we’ll be addressing this with our team to ensure better service in the future. On a positive note, we’re glad to hear that our technicians treated you well, and we appreciate your acknowledgment of their efforts. Management will be in contact with you in the course of today regarding your complaint.
Kind Regards
The Penta Team
Penta Motor Group's reply29 Aug 2024, 09:11
Official
Good day,
Thank you for sharing your experience with us. We’re truly sorry to hear about your interaction with our staff, and we apologize for any inconvenience this may have caused. Your feedback is important, and we’ll be addressing this with our team to ensure better service in the future. On a positive note, we’re glad to hear that our technicians treated you well, and we appreciate your acknowledgment of their efforts. Management will be in contact with you in the course of today regarding your complaint.
Kind Regards
The Penta Team
Thank you for sharing your experience with us. We’re truly sorry to hear about your interaction with our staff, and we apologize for any inconvenience this may have caused. Your feedback is important, and we’ll be addressing this with our team to ensure better service in the future. On a positive note, we’re glad to hear that our technicians treated you well, and we appreciate your acknowledgment of their efforts. Management will be in contact with you in the course of today regarding your complaint.
Kind Regards
The Penta Team