1 reviews | Active since Feb 2016
Don't use Penguin Pools
Consultant Hannes,was always on top of thing that was until the first payment was made,then I couldn't get a hold of him for a week.Finally they sent out a team who were not equipped with the tools necessary to do the job.No supervision of staff on site ,so I had to be the client and foreman as well.Penguin workmen urinating on the wall of my property instead of using the restroom provided.Working only one day of the week Starting work half day working just a couple hours and in couple instances a few minutes. Fridays seems to be a Public Holiday at Penguin Pools.Sent out an assessor who arrived a day late for appointment, to check on a problem,then sent out the repair guys the following day again without the necessary items to complete the job.Of course ABSOLUTELY NO FEEDBACK,for delays at any stage breech of their Sales Agreement. Continuously missing handover deadlines.Generally disgusting, unprofessional service.Workmen seem more interested in hurrying through the job as opposed to doing it properly,for the exorbitant price which is being charged to clients. Pool still not done and yet still no feedback from them.They really DO NOT care about the client.
