Worst hotel ever
<p>Peermon Metcourt Suites. We travel a lot and stay in different hotel but this was the worst one ever:</p> <p> </p> <p>- Struggeling to find our booking even though we gave them a reservations number</p> <p>- Some of the TV channesl were not working. They send maintenance to come and help but he was more interested in leaving than helping. Had all kinds of stories and excuses.</p> <p>- We asked for a quite room and the put us in a parking facing room with families with kids on either side. </p> <p>- Internet was very slow</p> <p>- No answer at front desk when you call but when you get there there are no guests</p> <p>- Eventually booked out and went home. Was promised a refund by the manager. It is now 3 weeks later and nothing has been done yet. Have send an e-mail and called twice. Each time they promised to call me back but they dont. No response on the email.</p> <p> </p> <p>Thanks for ruining our christmas.</p>
Firstly, may we take the opportunity to sincerely apologize for the inconvenience caused, and to thank you for bringing the matter to our attention.
We further wish to confirm that a member of our Emperors Palace Management Team will contact you shortly.
Regards
The Management Team
Peermont Hotels Casinos Resorts
Firstly, may we take the opportunity to sincerely apologize for the inconvenience caused, and to thank you for bringing the matter to our attention.
We further wish to confirm that a member of our Emperors Palace Management Team will contact you shortly.
Regards
The Management Team
Peermont Hotels Casinos Resorts
They called me and promised an immediate repayment. Still nothing and it is 10 days later. Very poor service.
Complaint about Peermon Metcourt Suites.
See below.
We travel a lot and stay in different hotel but this was the worst one ever:
- Struggeling to find our booking even though we gave them a reservations number
- Some of the TV channesl were not working. They send maintenance to come and help but he was more interested in leaving than helping. Had all kinds of stories and excuses.
- We asked for a quite room and the put us in a parking facing room with families with kids on either side.
- Internet was very slow
- No answer at front desk when you call but when you get there there are no guests
- Eventually booked out and went home. Was promised a refund by the manager. It is now 3 weeks later and nothing has been done yet. Have send an e-mail and called twice. Each time they promised to call me back but they dont. No response on the email. They are fast to take your money but slow to give it back.
Thanks for ruining our christmas plans.
Will be avoiding Peermont hotels in the future.
They called me and promised an immediate repayment. Still nothing and it is 10 days later. Very poor service.
Complaint about Peermon Metcourt Suites.
See below.
We travel a lot and stay in different hotel but this was the worst one ever:
- Struggeling to find our booking even though we gave them a reservations number
- Some of the TV channesl were not working. They send maintenance to come and help but he was more interested in leaving than helping. Had all kinds of stories and excuses.
- We asked for a quite room and the put us in a parking facing room with families with kids on either side.
- Internet was very slow
- No answer at front desk when you call but when you get there there are no guests
- Eventually booked out and went home. Was promised a refund by the manager. It is now 3 weeks later and nothing has been done yet. Have send an e-mail and called twice. Each time they promised to call me back but they dont. No response on the email. They are fast to take your money but slow to give it back.
Thanks for ruining our christmas plans.
Will be avoiding Peermont hotels in the future.
They called me and promised an immediate repayment. Still nothing and it is 10 days later. Very poor service.
Complaint about Peermon Metcourt Suites.
See below.
We travel a lot and stay in different hotel but this was the worst one ever:
- Struggeling to find our booking even though we gave them a reservations number
- Some of the TV channesl were not working. They send maintenance to come and help but he was more interested in leaving than helping. Had all kinds of stories and excuses.
- We asked for a quite room and the put us in a parking facing room with families with kids on either side.
- Internet was very slow
- No answer at front desk when you call but when you get there there are no guests
- Eventually booked out and went home. Was promised a refund by the manager. It is now 3 weeks later and nothing has been done yet. Have send an e-mail and called twice. Each time they promised to call me back but they dont. No response on the email. They are fast to take your money but slow to give it back.
Thanks for ruining our christmas plans.
Will be avoiding Peermont hotels in the future.
They called me and promised an immediate repayment. Still nothing and it is 10 days later. Very poor service.
Complaint about Peermon Metcourt Suites.
See below.
We travel a lot and stay in different hotel but this was the worst one ever:
- Struggeling to find our booking even though we gave them a reservations number
- Some of the TV channesl were not working. They send maintenance to come and help but he was more interested in leaving than helping. Had all kinds of stories and excuses.
- We asked for a quite room and the put us in a parking facing room with families with kids on either side.
- Internet was very slow
- No answer at front desk when you call but when you get there there are no guests
- Eventually booked out and went home. Was promised a refund by the manager. It is now 3 weeks later and nothing has been done yet. Have send an e-mail and called twice. Each time they promised to call me back but they dont. No response on the email. They are fast to take your money but slow to give it back.
Thanks for ruining our christmas plans.
Will be avoiding Peermont hotels in the future.