1 reviews | Active since Feb 2017

05 Feb 2017, 16:27

Ukhamba Deli- WORST SERVICE EVER!!!

<p>5/02/2017- The chef at the Deli was so unpleasant!! Attitude my word! I first had to wait for about 10 mins for my order to be taken after that when my fries came, I kindly asked for green Tabasco sauce and she said they no longer have it at all, only tomato, vinger sachets . However across the table was a couple eating pizza and they had the tabasco bottle I had asked. Spoke to the manager (Dudu). She just went and took the Tabasco sauce and gave it to me and left. I am beyond outraged! How is she a manager? No apologies from her or her staff member? This is pure Nonsense!! Umfolozi Casino please teach your staff people s****s as some are clearly lacking!! Super disappointed in the service I received! </p>

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Replies (2)
Peermont Global
Peermont Global's reply16 Feb 2017, 19:07
Official

Firstly, may we take the opportunity to sincerely apologize for the inconvenience caused, and to thank you for bringing the matter to our attention.

We further wish to confirm that a member of our Food & Beverage Management Team will contact you shortly.

Best regards
The Management Team
Peermont Hotels Casinos Resorts

Peermont Global
Peermont Global's reply16 Feb 2017, 19:07
Official

Firstly, may we take the opportunity to sincerely apologize for the inconvenience caused, and to thank you for bringing the matter to our attention.

We further wish to confirm that a member of our Food & Beverage Management Team will contact you shortly.

Best regards
The Management Team
Peermont Hotels Casinos Resorts