HP
Hildegarde P

1 reviews | Active since Jul 2021

29 May 2023, 13:44

Not worth a cent!

Graceland Peermont, Secunda. For the huge amount I paid per night, I got a room with furniture that is broken and scratched and simply wobbly. I got a bathroom with a bath/shower, and as a person with disability, they could not provide me with a shower only! Imagine a person with a disability having to climb in an out of a bath to shower! The heater (aircon) is so outdated, I had to call maintenance every night to come and switch it on in the ceiling before it could work (kick-start is a better word!). The room phone was not working. The breakfast was horrible, the eggs were swimming in oil, the potatoes were so dried out and the mince was over-salted - the rest was not edible at all, and the service in the restaurant leaves much to be desired! The hotel infrastructure is old and in need of serious repair and paint! There was no porter and I had to push to luggage trolley myself. I am very disappointed in the quality and service of this hotel given to amount one paid for a supposed to be four-start hotel!

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