1 reviews | Active since Oct 2016

04 Oct 2016, 15:01

complaint

<p>Complaint of bad service for doreale pool side being a 5 star .. there ducks swimming in pool ... **** all over the pool and walk ways ... we complained on 1st day about it bt coming back on the second day nothing was done about it .. kids didnt evn want to swim there and thats the only pool for all residents as other is under renovation .. very disapointing ..</p>

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Replies (6)
Peermont Global
Peermont Global's reply05 Oct 2016, 08:36
Official

Firstly, may we take the opportunity to sincerely apologize for the inconvenience caused, and to thank you for bringing the matter to our attention.

We further wish to confirm that a member of our Emperors Palace Management Team will contact you shortly.

Regards

Peermont Hotels Casinos Resorts

Peermont Global
Peermont Global's reply05 Oct 2016, 08:36
Official

Firstly, may we take the opportunity to sincerely apologize for the inconvenience caused, and to thank you for bringing the matter to our attention.

We further wish to confirm that a member of our Emperors Palace Management Team will contact you shortly.

Regards

Peermont Hotels Casinos Resorts

Peermont Global
Peermont Global's reply05 Oct 2016, 08:36
Official

Firstly, may we take the opportunity to sincerely apologize for the inconvenience caused, and to thank you for bringing the matter to our attention.

We further wish to confirm that a member of our Emperors Palace Management Team will contact you shortly.

Regards

Peermont Hotels Casinos Resorts

Peermont Global
Peermont Global's reply05 Oct 2016, 08:37
Official

Firstly, may we take the opportunity to sincerely apologize for the inconvenience caused, and to thank you for bringing the matter to our attention.

We further wish to confirm that a member of our Emperors Palace Management Team will contact you shortly.

Regards

Peermont Hotels Casinos Resorts

Peermont Global
Peermont Global's reply05 Oct 2016, 08:37
Official

Firstly, may we take the opportunity to sincerely apologize for the inconvenience caused, and to thank you for bringing the matter to our attention. We further wish to confirm that a member of our Emperors Palace Management Team will contact you shortly.

Regards

Peermont Hotels Casinos Resorts

Peermont Global
Peermont Global's reply05 Oct 2016, 08:38
Official

Firstly, may we take the opportunity to sincerely apologize for the inconvenience caused, and to thank you for bringing the matter to our attention. We further wish to confirm that a member of our Emperors Palace Management Team will contact you shortly.