Useless and unstructured work flow

It's a pity there isn't any negative stars for such companies...so I asked my wife to book for an ultrasound at Peermed Kempton Park for Saturday and confirmation was that our appointment is for 10:45. The time was perfect for me as I had other appointments later on the day. They called us to make a payment around 11:10am but were only called in at 13:30 for an ultrasound. So we couldn't go anywhere since payment was already made and had to wait over 2 hours to be called in while we booked. R480 for 5 minutes service because it was almost knockoff time. Some people who got there after us went in first. I don't think anyone who is eager to see their little one play or movements should prefer Peermed. They only do measurements, heartbeat and scans...USELESS COMPANY THAT ONE