GH
Gen H

1 reviews | Active since Oct 2018

16 Sept 2019, 15:09

INEPT DENTIST MAKHUBELE PEERMED

I would not recommend anyone to go to peermed for anything!!I recently visited peermed KEMPTON PARK for a tooth filing and was assisted by DR MAKHUBELE WHAT A RUDE DENTIST WHO DOESNT KNOW WHAT SHE IS DOING,while doing the filing I told her to stop cause I could feel it was tight she refused and said it’s normal I came back after 2days with a swollen face,she told me it’s “my bite” & filed the filling I came back again & she went on lunch when I complained due to pain and still a swollen face she said I better listen as she is the only one who can help me,my face continued swelling I got a second opinion “was diagnosed with a infection/the filing was done on my nerve!!couldnt remove the tooth for another week was placed on antibiotics then got hospitalized due to that infection of the filing lost a tooth and currently my mouth is not coping without a tooth my jaw everything is just a daily struggle!!PEERMED & THEIR DENTIST NEEDS TO CORRECT THE MESS THEY HAVE MADE !!TAKE ACCOUNTABILITY!!!!!I WILL NOT LET THIS GO!THIS PRACTICE NEEDS TO SHUT DOWN AS I AM NOT THE FIRST TO COMPLAIN & WONT BE THE LAST!MEDICAL MALPRACTICE ON VARIOUS OCCASIONS IS A DISGRACE FOR SUCH AN ESTABLISHMENT

0
Replies (8)
Peermed
Peermed's reply16 Sept 2019, 15:18
Official
Thank you for the feedback as this helps us work on improving.

We apologize for the poor service experience November 2018. As discussed previously we withdrew our claim from your medical aid. Dr Makhubele no longer provides services at PEERMED since Jan 19. 

Will respond to your email as well soon
GH
Gen H's update18 Sept 2019, 13:54
Reviewer Update
Good day

THAT IS A WEAK AND LAME EXCUSE!!first of all she was employed by PEER MED MEANING AN EMPLOYEE OF PEERMED THEREFORE IF ANYTHING GOES WRONG PEERMED SHOULD BE HELD RESPONSIBLE REGARDLESS!!!!SHE IS/WAS YOUR EMPLOYEE SORRY DOES NOT RESOLVE THE FACT THAT MY MOUTH IS NOW IN A STATE OF AGONY DUE TO THE INCOMPETENCE OF YOUR EMPLOYEE THAT YOU HIRED AND I TRUSTED YOUR PEERMED GROUP YET YOU DONE MORE DAMAGE!!I WILL NOT LET THIS GO!!!SINCE LUMNA SAID SHE WILL GET BACK TO ME TWO DAYS HAS PASSED STILL NO FEEDBACK....
GH
Gen H's update18 Sept 2019, 13:56
Reviewer Update
DONT TELL ME ABOUT HER WHEREABOUTS WHAT EXACTLY IS YOUR FACILITY GOING TO DO ABOUT THE STATE THAT MY MOUTH IS IN????THAT IS ALL YOU OUGHT TO RESPOND ME NOT GIVE ME EXCUSES
Peermed
Peermed's reply18 Sept 2019, 13:59
Official
Hi Gen

Please note that PEERMED cannot employ medical practitioners. We are a health centre with health practitioners that have their independent practices. We are a management/realtor team that houses practitioners. We assist in making sure that practitioners provide quality service. 
Peermed
Peermed's reply18 Sept 2019, 14:00
Official
In saying that, the team would be willing to provide you with details of Dr Makhubele as she has moved on and opened her own practice. 
GH
Gen H's update18 Sept 2019, 14:03
Reviewer Update
YOU WITHDRAWING THE CLAIM WAS NOT DOING ME A FAVOUR THE DAMAGE HAS BEEN DONE SO RECTIFY IT
GH
Gen H's update18 Sept 2019, 14:07
Reviewer Update
Well you didn’t assist!!now did you?you still refusing to take this matter up with your dentist,I visited Peermed not dr MAKHUBELE!!!peermed contacted me not that dr so Peermed must attend to this matter weather you liaise with the doctor or not does not concern me as that is between the two of you!!i want a solution
Peermed
Peermed's reply18 Sept 2019, 14:18
Official
As stated, PEERMED cannot rectify the problem medically. PEERMED just like any private centre, hospital or clinic is a facility that has medical practitioners working in departments. We do not employ any practitioners. What would you like PEERMED to rectify and do to resolve the matter.