1 reviews | Active since Mar 2012
DISGUSTING SERVICES
I attended the optometrist late last year,(September 2018) 1. I needed new lenses which i received but they returned my frame cracked 2. The replaced the my frame with a new one and accordingly to them was the same place 3 3 weeks later i notices the arm on the frames were peeling, I returned them and was told I should buy natural nail polish and use them to prevent them from peeling which i think was absolute nonsense as I original frames were almost R3000 and I never had an issue with them until they broke it,Never the less they gave me a new pair and the receptionist just popped in the new lenses into the frame,which I wasn't happy about but at this point i was tired . 4.The one lenses fell out and broke about 2-3 weeks later when i went back i was told that its not there fault and they maybe able to give me a discount but I must pay for them, I am totally disgusted and the service of this company -MY CONTACT IS ********** 850
Please confirm which branch this was at? We will follow up with the tenants in charge of the the Optometry department of that branch.
We do apologize on behalf of the tenant for the poor service experience and we will investigate this matter with them.
We hope to conclude this matter soon and wish to assist you better in the future.
Best regards,
Please confirm which branch this was at? We will follow up with the tenants in charge of the the Optometry department of that branch.
We do apologize on behalf of the tenant for the poor service experience and we will investigate this matter with them.
We hope to conclude this matter soon and wish to assist you better in the future.
Best regards,
