1 reviews | Active since May 2016

09 May 2016, 07:41

Mother's Day Nightmare

<p>Number of party: 6&nbsp;</p> <p>&nbsp;</p> <p>Booking Made by: Natashia Sam&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>I am requesting a FULL refund for the above visit to your establishment! I have never seen such terrible service, to name just a few of the shocking events below&nbsp;</p> <p>&bull; I had paid for a buffet and yet there was not enough food, the starter which was soup was finished by the time myself and my guest got to the front of the line</p> <p>&bull; There was not nearly enough of the main course either, two guest at my table were not able to eat</p> <p>&bull; When ordering tea I get told the kitchen has run out of milk and someone has gone into town to purchase some, Which Bistro/Restaurant RUNS OUT OF MILK&nbsp;</p> <p>&bull; When dessert time came around there was no custard with the malva pudding as you did not have milk? Do you not prepare?&nbsp;</p> <p>&bull; A option of DRY malva pudding or carrot cake was given Lo and behold to know one&rsquo;s surprise before even half the guest had been served you ran out of carrot cake&nbsp;</p> <p>&bull; The lady dishing food in the Lapa area used her HANDS to put things in peoples plates. HER HANDS&nbsp;</p> <p>&bull; When it started raining a bit guest had to move their own table and chairs inside&nbsp;</p> <p>&bull; Your staff were not trained, the lady dishing the food loudly proclaimed she does not even work there. She&rsquo;s a cleaner and was just bored so decided to pop by and help out</p> <p>&nbsp;</p> <p>This was mother&rsquo;s day, it was supposed to be a treat. I had brought along my in-laws and my own mum. What was supposed to be a relaxing afternoon at a wonderful bistro turned out to be an embarrassing nightmare&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>This is unacceptable and I want my money back so I can treat my guest to a real Lunch one where they hopefully get to EAT!!!!! &nbsp;</p> <p>&nbsp;</p>

0
Replies (0)