Terrible and dissappointing

I dont know how a person who works at an english company and speaks english fluently everyday can get 30% for pronunciation. Keyboard had tipexed letters on worn out buttons. It was dirty and not well presented, lady at the counter was eating while speaking and proof of attendance was printed with a printer running out of ink so half the page was illegible. Overall this was a terrible experience and will NOT be using Pearson Vue again!!