PTE IETLS exam

Good day I booked an PTE Academic test for Friday 09 December 2022 and for one for the 12th December for me and my wife, I followed the questionnaire as I am immigrating to the Isle of man and it gave me the only option to book PTE Academic, but when I got to the testing center I was booked for the PTE academic Australian test. And the test center didn't allow me to write as my test was not the one I booked. The Test center logged a case for me as well I need to write before Tomorrow at least. Case Is under review, I require urgent assistance please. I cannot accept the response provided as attached. at the test center it was not the same exam that i booked. I booked PTE academic and at the test center it was PTE Australian. Please can this be resolved urgently! Can I have an escalation point? I am not going to pay again for an error made by you. The exam loaded on the test center for me was not even the one I booked for. Please fix this!! This was not an error on my part!! Our details are as follows: Gift Tlhabana *** 16 Oranjerivier Drive Kempton Park +***7 Case number: ***6 Koketso Tlhabana

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16 Oranjerivier Drive

Kempton Park

+*** Case number: ***5