Worst customer service. Couldn't care less.

This is one of the biggest suppliers to the hospitality industry and they know it. I have been dealing with them for the better part of a decade when working for big listed companies and more recently while running my own business. They simply don't care about service. Delivery takes ages. These are tough times where people are struggling to survive. This company's Couldn't-care-less attitude is a huge offense to those of us who are working our hardest to change the perception of South African service delivery. Also, there is no communication within the company. Accounts does not know what supply chain is doing and sales is fighting a losing battle to bring everything together. I often have to send the same email to 3 different departments. I waited 3 months for a linen delivery last year, I have now been waiting more than 2 weeks to sign off a namebadge. They don't care about the small things or the big things or anything in between.