ND
Nkululeko D
1 reviews | Active since Aug 2025
20 Aug 2025, 02:21
Untruthful subscription
Untruthful. When you make a one-off payment for your document, you are unknowingly signed up for a $49 monthly subscription. I lost R865 to this. You have to manually cancel the subscription.
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PDFAid's replyOfficial
11 Sept 2026, 16:10Hello Nkululeko,
Thank you for sharing your feedback. We understand how concerning it can be to encounter a subscription charge that you did not expect, and we appreciate you bringing your experience to our attention.
PDFAid’s subscription pricing and renewal conditions are presented during the registration and payment process for users to review before proceeding. If you have any questions regarding your subscription or the charge mentioned, please contact our billing team at *** or *** so we can assist you.
Best regards,
David, PDFAid Support
*** or ***
Thank you for sharing your feedback. We understand how concerning it can be to encounter a subscription charge that you did not expect, and we appreciate you bringing your experience to our attention.
PDFAid’s subscription pricing and renewal conditions are presented during the registration and payment process for users to review before proceeding. If you have any questions regarding your subscription or the charge mentioned, please contact our billing team at *** or *** so we can assist you.
Best regards,
David, PDFAid Support
*** or ***
Best regards,
PDFAid's reply11 Sept 2026, 16:10
Official
Hello Nkululeko,
Thank you for sharing your feedback. We understand how concerning it can be to encounter a subscription charge that you did not expect, and we appreciate you bringing your experience to our attention.
PDFAid’s subscription pricing and renewal conditions are presented during the registration and payment process for users to review before proceeding. If you have any questions regarding your subscription or the charge mentioned, please contact our billing team at *** or *** so we can assist you.
Best regards,
David, PDFAid Support
*** or ***
Thank you for sharing your feedback. We understand how concerning it can be to encounter a subscription charge that you did not expect, and we appreciate you bringing your experience to our attention.
PDFAid’s subscription pricing and renewal conditions are presented during the registration and payment process for users to review before proceeding. If you have any questions regarding your subscription or the charge mentioned, please contact our billing team at *** or *** so we can assist you.
Best regards,
David, PDFAid Support
*** or ***
Best regards,