UNACCEPTABLE SERVICE

I couldn't believe the incredibly bad service with Plastic Card King. I had to ask for quotes twice before Richard Lyons got back to me. Their original quote did not include the delivery and VAT prices. They charged me 25% extra for express printing since my client needed them very urgently but did not meet the deadline. My client then rightfully demanded the 25% back from me which I then had to pay but somehow Richard Lyons feels that the same does not apply to him. If you cannot meet your deadline, I am shocked that you still expect for me to pay the extra 25%! The absolute worst service by a printing company. Besides any of the money Richard Lyons has gone out of his way to be rude to me, refuses to pay back the money and is giving me one hell of a hard time.<br> <br> If you do not meet your deadline, do not charge me 25% extra. Your bad attitude blows my mind I can't believe you are in the client service industry. Not once have you suggested a compromise and tried to sort out the situation! <br> <br> I would not suggest this printing company to my worst enemy.