JH
Johan H

1 reviews | Active since Apr 2013

08 Jul 2020, 09:01

PC SHOPPER

I just spoke to whom I presume is the owner, well made payment yesterday07/07/2020 asked specifically that once paid that I can send my own courier "the courier guy" to pick up the unit from their warehouse!!! I have a professional darts game at 19H00 tonight and that is what the unit was for, to my disappointment this morning my courier notified me that I had to pay them their fee as when they got to PC Shopper the unit was not there and was not ready!!! Whom I presume is the owner told me this morning that there was a mix up as another client took one unit to many by mistake??? I was told that they are going to retrieve the unit within the hour and will then call me!!! This does not really leave me with much hope as they say that their courier does not deliver to Limpopo??? So in essence I am left to once again now pray and hope that they will be honorable enough to make sure that I do get the unit before close of business today and prevent me losing more money and forfeit my position in the darts league. Lets see.

0
Replies (2)
JH
Johan H's update08 Jul 2020, 12:19
Reviewer Update
For once I am able to relay that this is a business that knows how to treat customers!!!! I spoke to the "main guy", the director who has the last say, I am so honored to have been speaking to this man!!!! This company has integrity, style and the wright stuff to make SA great again!!! Not only was my problem solved!!!! But in essence I was fully refunded the full amount!!! BUT here is what makes them so great!!!!! They paid me the full purchase amount and additional courier fees just because they had genuine sense of understanding the predicament I was in. WOW WOW WOW. Great work PC SHOPPER great work.
PC Shopper South Africa
PC Shopper South Africa's reply08 Jul 2020, 12:58
Official
Thanks for the positive feedback!

Best regards,
The PC Shopper Team