MT
Monica T

1 reviews | Active since Nov 2019

18 Feb 2022, 14:06

****, BAD SERVICE WITH EMPTY PROMISES

PC LINK COMPUTERS I placed an order on the 01 November 2021 to date I have not received my order. ORDER NUMBER: 26739

Seeing Eye Gold Custom Controller Compatible with Xbox One S/X Unique Design OEM Controller × 1 R 3,648.00 ZAR Incl Vat

I followed up on the 24/11/2021. Response:

Kindly note that I have not received any feedback from the supplier regarding this matter. Please advise if you would like a refund or if there is a alternative that we can offer.

When I call the line says they are only available via email which they are not helping me.

7/12/2021

Kindly note that we will forward your request for a refund to the accounts department and revert back to you as soonest

08/01/2022

Good day

Kindly note that I have not received my refund yet for the above mentioned order.

May you please assist as I need my refund as the item ordered did not arrive. I am giving you 7 working days to respond and refund.

10/01/2022 Kindly note that we will follow up with the accounts department and revert back as soonest

20/01/2022

Good Day

Kindly note that we will follow up with the accounts department and revert back to you as soonest. I do apologize for any inconvenience caused

09/02/2022

Good Day

Kindly note that the accounts department is busy with the refunds Unfortunately, we had a backlog with the refunds We will forward you a confirmation once the refund has been processed. I do apologize for the delay in this matter

I am very saddened by how you are failing to refund my money back.

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Replies (1)
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Monica T's update09 Nov 2022, 11:06
Reviewer Update
I still did not hear from the supplier