Poor service, still no refund

<div>By far the worst customer experience I have had. I placed an order on 13th July 2021. The site showed stock available with supplier. Endless late response and unanswered emails then followed and only by the 24 August was I finally able to reach a conclusion with them and requested a refund as the supplier apparently kept moving the ETA. It is now the 4 October (27 Working Days since) and after many emails and and attempts to contact them - some with responses saying that they are waiting for the accounts department, some unanswered - I have still not received my refund. They are unavailable via phone&nbsp;</div>