Poor customer service, no delivery of goods, no communication

<div>Order placed &amp; paid for on 14 August. Wrong item delivered on 20 August, after which I immediately emailed Support and they speedily advised me to email a fellow named Maurice who deals with returns. I emailed him immediately and on 23 August he responded as follows: "I have spoken to my Dispatch department and they have found the issue with your order. Apologies for any inconveniences caused due to this. They will rectify this today." I responded immediately that that's impossible as im in Cape Town and they are based in Gauteng and i request timeframes. He then quickly rep****: "This should be rectified in the next 2-3 working days based on the traveling distance." They sent a courier to come collect the wrong item that was delivered without any prior communication or notification. Luckily i was at home when the courier randomly showed up . This was all on 23 August. I sent follow up emails asking when my actual ordered item will be delivered on 23, 26 and 27 August and i have not received ANY response or communication from Pc Link. This was my first order from Pc Link and never ever will I order from them again. They are quick to take your money and customer service is a joke. The staff seems to do the bare minimum to earn a paycheck and go home. No effort or customer care whatsoever. Very disappointed in the lack of communication and service from this company.&nbsp;</div>